Delete your account
What deletion does
Deleting your account removes your Grif account, your identity at our sign-in provider (Keycloak) and every personal record you gave us: your profile, your body figures, your diary, your weekly reports and your consents. What the law requires us to keep — the receipt of a payment — stays, tied to an account that no longer answers to your name.
A store subscription is not cancelled by this. Apple and Google, not us, hold your subscription and keep billing it until you cancel it yourself in the store's own subscription settings — deleting your Grif account does not reach a payment method or a renewal that lives with the store. Cancel first if you no longer want to be charged, then delete the account.
If you used the GLP-1 section, that goes too: the medication and dose you recorded, the injection sites, the side effects you noted, your prescription-source answer and the consent behind it. The reminders on your phone are cancelled with it, including any already showing. Backups are kept for up to 30 days and rotate out on their own — after that the deletion is complete in the backups as well.
From the app
Open the app, go to Home → the gear button at the end of the top bar → Profile → Delete account (the last row, at the bottom of Profile), and confirm.
Without the app
Write to support@grif.fit from the email address on your account and ask for it to be deleted. We confirm back once it is done.